01638 608022
01638 608022

Welcome to The Befriending Service

People are often lonely and find themselves isolated and in need of companionship. According to recent Age UK statistics there are over 2 million people living alone over the age of 65 who find themselves suffering with loneliness.

Some people can go days without seeing or speaking to anyone, having only their TV for company. Our service helps reduce those feelings which can be overwhelming and having a negative impact on someone’s life.

Our FREE Befriending Service matches older people suffering from loneliness with DBS (Disclosure and Barring Service) checked and trained volunteers who visit the person in their own home for about an hour a week. This can be totally flexible and times and days are arranged between the client and the volunteer to suit. The visits are purely for a cup of tea and a chat, replacing isolation and unhappiness with companionship and support. Some of our clients may want to access local clubs/services with the help of the volunteer, this is purely at the volunteers discretion as the relationship progresses. Volunteers are not expected to carry out any household chores etc, however, if extra support is needed we can help in referring to a relevant organisation.

Anyone can refer a client, as long as they are:

  1. Over 65 years of age
  2. NOT suffering with mid-late Dementia
  3. NOT suffering with severe mental health issues

We also accept referrals from: G.P’s, Health Visitors, Age UK, Social Services and other relevant and local organisations.

The areas covered are:
FOREST HEATH – Newmarket, Brandon, Lakenheath, Mildenhall, Eriswell and the Rows.
ST EDMUNDSBURY – Bury St Edmunds, Haverhill and surrounding villages.


The difference we make…

Dear Amanda

I have to contact you and tell you how wonderful you and your volunteers are.

I was given your details over a year ago now, I lost my mum which in turn left my step dad on his own, very sad and lonely.  My step dad is 97 years old, very bright and mentally able the only thing failing him is his eye sight. 

I was contacted by yourself and we had a chat, I explained my step dad’s situation and how lonely he was, we talked about his likes and dislikes, his hobbies and his interests. A few weeks later you introduced a wonderful young man to him.  They got on like a house on fire, that was about a year ago. To this day your volunteer visits regular, they have intelligent conversations and a great time together, my step dad so looks forward to his visits. It has also eased the pressure on me as when I’m told Gary is visiting, I in-turn get a day off.

Amanda, i can’t thank you enough, for easing my step dad’s loneliness, giving him a friend, a visit he so enjoys.

So may I say a huge thank you to you, and your volunteers, you are wonderful!!


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I have learnt so much from my client and all her tales are fascinating, I so look forward to our meetings

- Building Friendships